By Lisa Copen Sixteen months after I had four joints replaced in my hand I received a large bill that looked like a duplicate of one I had already paid. The name on the bill however, was "Joe." My husband's name (who carried the insurance) is Joel. I called the surgery center and explained that I believed there were two accounts and one was a duplicate of the other. The woman in accounting didn't believe so. "That is just how it is addressed," she explained. The bill is for Joel." "No," I replied. "Everything on this bill says Joe. I won't be paying this until I receive a bill with the correct name on it." "I see here your middle name is Joelle," she said. "Yes." "Well, that explains it then," she said with a satisfied sigh. Did … [Read more...]
