One of the drawbacks of trying to make phone calls to a company such as your health insurance company, is having to sit through all of the voice mail instructions that say "Press one for English" or "Press two if this is about your bill," etc. Now you can easily bypass these, & still get to the department that you wish to reach. Some companies or websites provide information on how to bypass voice mail altogether & simply get a human being. While this can be helpful, it also can take just as much time to actually get to the right human being in the right department. Fonolo is an actual web service that allows you to go through the different extensions of the place you are calling online & instead of having to listen to all of the … [Read more...]
